Customer Service Advisor

Customer Service Advisor – 3-month contract – Inside IR35

Customer Service Advisor required by a market leading company based in Rugby to work on a 3-month contract.

The Customer Service Advisor will work as part of a small team on site, dealing with requests over email, telephone, and face to face.

Key responsibilities for the Customer Service Advisor include:

  • Contribute to the improved delivery and perception of IT Fulfilment across the business
  • Provide excellent customer service
  • Excellent communication skills both written and spoken – You must be a confident communicator over the telephone
  • Liaise with suppliers and manage their timely delivery of services
  • Take an organised and efficient approach to ensure we process requests as quickly as possible
  • Resolve day to day customer queries
  • Provision of ICT related equipment and mobile phones as defined by existing processes and procedures
  • Mobile phone administration
  • Provide IT support to the Starters and Leavers process

The Customer Service Advisor must be a confident user of a computer, comfortable using Microsoft office products and happy to communicator with internal and external customer over the telephone.

To discuss this exciting Customer Service Advisor opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

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