IT & Telecoms Support Analyst - Temp to Perm - Birmingham

IT & Telecoms Support Analyst - Temp to Perm – Birmingham

I am working with a contact centre located in Solihull, Birmingham that is currently looking to hire a dedicated IT & Telecoms Support Analyst to support their IT and Telephony estate.

They currently have around 50 users that are a mixture of on site and remote working but are looking to grow with IT being a big part of their focus.

The ideal candidate will be available immediately and open to a permanent opportunity in the short/medium term.

Key Skills

1st/2nd Line Support

Vendor/3rd Party/Supplier Management

New Start Onboarding

Call/Contact Centre Experience

Telephony Support

CRM

Understanding of GDPR

SQL Database Management

Reporting

VPN

Excellent Communication

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Grant Baker, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

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